In Arlington Texas there are several discount electricity rates usually being offered as fixed rate terms by most electricity companies. A few Arlington electricity companies only offer variable electricity prices that fluctuate with the commodity markets. These variable electric rates change in price based on how the fuel prices that generates electricity in Texas changes on the futures markets. A variable electricity rate is generally considered a more risky product than a fixed electricity rate. By choosing a variable price you avoid a long term commitment with an electric company and there is usually no early termination penalty with the Texas electricity company. A fixed electricity rate term plan gives you peace of mind that the rate will not change. The below Arlington Texas electricity companies offer easy to understand fixed rate plans with no hidden fees or charges.
Many times a variable electricity price will be much cheaper than a fixed rate for the first month because it is an introductory offer or fuel prices happen to be lower on the prompt month. This unhedged variable price does not require a lot of capital investment in comparison to a fixed rate for the Arlington Texas electricity company. There is not a lot of risk for the provider to sell a variable electric rate because the customer is taking on all the risk.
Generally Arlington TX electricity companies that focus on selling variable electricity rates have a higher customer complaint record because customers become agitated when their introductory variable rate goes up beyond what they expected. Even when an Arlington Texas electricity company provides disclosure after disclosure explaining that the rate is subject to change with fuel prices customers will still complain to the PUCT when their rate goes up regardless to the fact that they agreed to this rate plan.
Sometimes the electricity provider really is to blame when a customers variable electricity rates go up. A few Arlington electricity companies either in the past or even still now advertise rates that appear to be fixed but have the ability to go up in price. Some of the tactics an Arlington Texas electricity provider will take to show one rate and charge you a different rate is to hide some of the TDSP charges within the details of the contract. A provider should disclose all fees and charges in the facts label but some of these providers hide the fees in a word problem within the text of the contract. Most energy consumers have no way of figuring out what the actual rate is in this case without questioning the electricity provider and the PUCT to get down to the bottom of it.
When an electricity provider knowingly uses customer electricity price confusion to deceive their customers into an electric rate they are committing fraud. We have heard directly from people within some of these companies that have confirmed that some Arlington electricity companies use customer confusion as a part of their core business model. This has been confirmed by a disgruntled employee at one provider and a satisfied employee at another provider that works within the actual pricing area of the electricity providers business. The mindset of the Texas energy consumer according to these electricity companies is that they are quick to forget. A year may go by and many of these customers will stay and some will go but the electric provider continues to sign up unsuspecting customers since there is plenty of customers to go around.
There is nothing wrong with a variable electricity rate but it is important that a provider makes it clear to the consumer that a changing price is what they are signing up for. A fixed electricity rate should be a true fixed rate and not subject to additional hidden fees and fuel surcharges that can cause the electricity price to change. A variable electricity rate can be the perfect type of rate plan to get on as I personally am on a variable electricity rate but the consumer should know that is what they are on. If the energy consumer has been made aware of the risks involved with being on a variable electricity price than they should not be complaining when their rate goes up in price otherwise they should have signed up on a fixed electricity rate with an Arlington Texas electricity company.
These are some of the issues that Texas energy consumers should know about before just signing up with any Texas electricity provider. The PUCT has a complaint scorecard that gives detailed information on which electricity companies should be avoided and which Texas electricity companies in Arlington have a high customer satisfaction record. As of August 2009 Startex Power in Arlington Texas has received the number 1 rating by JD Power and Associates. Part of Startex Power’s strategy involves offering cheap electricity rates that are fixed and do not contain hidden fees and charges.