If you have never been “slammed” then consider yourself lucky. “Slamming” is when your Arlington electric service provider is changed without your permission. While this may not be something that worries you, it actually happens more often than you might think. As a consumer, you do have rights pertaining to “slamming”.
The first thing you should do if you think your electric provider was switched is request a copy of your authorization for the switch. By law, the provider will have five days to provide you with the verification. Even then, you can still file a complaint with the Public Utility Commission of Texas. If it is discovered that the switch was made without your authorization, the provider must then do whatever it takes to switch your service back to your original provider.
Since Arlington, Texas has various electric service providers to choose from, even if you have not been “slammed” you can still change providers. Using our handy comparison chart, you can compare the rates of area providers. Should you decide to switch providers and then regret your decision, you have three business days to switch back without fees or penalties.
Comparing electricity rates and plans is easy to do with our comparison chart. Just input your Arlington, Texas zip code and see for yourself. Electric service providers have varying rates, giving you the option to change providers to a lower rate. Since you have three business days to switch back, it is really a no-risk process. In only a few clicks, you just might find lower rates and better service that you never knew was available!
Please call 1-800-971-4020 to speak to a knowledgeable energy consultant.