Handling Electric Service Disputes in Denton, Texas

Denton Texas electricity compareAlthough disputes over your Denton, Texas electric service may not be common, problems do arise. Should you ever find yourself in the position of disputing a charge, service or other issue with your electric provider, knowing the rules about the dispute process can be helpful. The first step in the dispute process is to contact your service provider. If you have filed a complaint, your provider has 21 days to respond. If you are left unsatisfied with the results of the complaint, you have the option of a supervisory review.

Your electric provider has ten business days to let you know what results the supervisory review turned up. If you are still unsatisfied, not all hope is lost. You can file a complaint with the Public Utility Commission of Texas. You can even file a complaint with the Attorney General’s office. The point of the dispute process is to allow you the opportunity to follow the proper channels until you reach a resolution.

If disputes are common for you with your current service provider, use our comparison chart to compare the rates of other Denton, Texas providers. Instead of having to deal with the hassle of a troublesome provider, you are in control of the situation. You can easily switch electric providers in just a few easy steps. Enter your zip code, compare the providers and choose the company that fits your needs. The comparison chart is free to use so take your time and do your research before making the switch.

Feel free to call us at 1-800-971-4020 to learn more about our reverse auction process or the compare chart.

The Right of Rescission in Baytown, Texas

Baytown Texas Electricity PricesIf you are considering changing your Baytown, Texas electric service provider, there are a few things to keep in mind. Changing electric providers is an option for anyone living in Baytown, Texas. You can even use our comparison chart to make the process easier. Just type in your zip code and view the results. The comparison chart will show you a list of all the area providers and the current rates. Once you find a company that you like, you can sign up right away.

You have rights when you change electric service providers. Once you request a change and receive a Terms of Service Agreement from your new provider, you have three business days to change your mind. This is called the Right of Rescission. If you rescind your request within the timeframe, you will not be charged any penalties. Keep in mind that this does not apply if your provider switches you because of not paying your bill. Of course, you can still change electric service providers after the three days – you will be responsible for any applicable fees.

Try our comparison chart and compare the electric rates of Baytown, Texas area providers. The results are easy to read and understand. You might be surprised to see the differences in the electric rates of various providers. Using our chart does not obligate you to make any changes. It is a fast and easy way to see for yourself if you are getting the best rates for your electric service.

“Slamming” in Arlington, Texas: What You Should Do

Arlington TX Electric RatesIf you have never been “slammed” then consider yourself lucky. “Slamming” is when your Arlington electric service provider is changed without your permission. While this may not be something that worries you, it actually happens more often than you might think. As a consumer, you do have rights pertaining to “slamming”.

The first thing you should do if you think your electric provider was switched is request a copy of your authorization for the switch. By law, the provider will have five days to provide you with the verification. Even then, you can still file a complaint with the Public Utility Commission of Texas. If it is discovered that the switch was made without your authorization, the provider must then do whatever it takes to switch your service back to your original provider.

Since Arlington, Texas has various electric service providers to choose from, even if you have not been “slammed” you can still change providers. Using our handy comparison chart, you can compare the rates of area providers. Should you decide to switch providers and then regret your decision, you have three business days to switch back without fees or penalties.

Comparing electricity rates and plans is easy to do with our comparison chart. Just input your Arlington, Texas zip code and see for yourself. Electric service providers have varying rates, giving you the option to change providers to a lower rate. Since you have three business days to switch back, it is really a no-risk process. In only a few clicks, you just might find lower rates and better service that you never knew was available!

Please call 1-800-971-4020 to speak to a knowledgeable energy consultant.

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