The Smart Meter Website: Irving, Texas Customers Path to Better Electric Management

irving texas electricity pricesIf you are one of the millions of electric customers in Irving, Texas with a smart meter, you can access the smart meter website. The website, SmartMeterTexas.com, is designed to allow customers to manage their electric bills with more precision. If you do not have a smart meter yet, contact your service provider about having one installed. Smart meters are digital meters that replace traditional electric meters. Smart meters have proven to be more accurate than traditional meters.

By combining a smart meter and the smart meter website, you can view your electric usage as often as every 15 minutes. In the future, you will even be able to register certain devices in your home and monitor how much electricity each one uses. You can do all of the monitoring from the comfort of your home or office. All you need to access your private information is your most recent electric bill so you can provide indentifying information.

The smart meter website will allow you to see how much electricity you use. You can then use the information to save money. You can save money by reducing your electric consumption. You probably do not realize just how much electric you use every few minutes. Now, you can see your usage, monitor it, and make changes to save money.

If you want to save even more money, use our comparison chart to compare the electric rates of providers in the Irving, Texas area. You can view the current rates of competing providers. You may even decide to make a switch. Our comparison chart will help you every step of the way. Combined with a smart meter, you can save more money than ever!

Handling Electric Service Disputes in Denton, Texas

Denton Texas electricity compareAlthough disputes over your Denton, Texas electric service may not be common, problems do arise. Should you ever find yourself in the position of disputing a charge, service or other issue with your electric provider, knowing the rules about the dispute process can be helpful. The first step in the dispute process is to contact your service provider. If you have filed a complaint, your provider has 21 days to respond. If you are left unsatisfied with the results of the complaint, you have the option of a supervisory review.

Your electric provider has ten business days to let you know what results the supervisory review turned up. If you are still unsatisfied, not all hope is lost. You can file a complaint with the Public Utility Commission of Texas. You can even file a complaint with the Attorney General’s office. The point of the dispute process is to allow you the opportunity to follow the proper channels until you reach a resolution.

If disputes are common for you with your current service provider, use our comparison chart to compare the rates of other Denton, Texas providers. Instead of having to deal with the hassle of a troublesome provider, you are in control of the situation. You can easily switch electric providers in just a few easy steps. Enter your zip code, compare the providers and choose the company that fits your needs. The comparison chart is free to use so take your time and do your research before making the switch.

Feel free to call us at 1-800-971-4020 to learn more about our reverse auction process or the compare chart.

When Your Electric Service can be Disconnected in Dallas, Texas

Dallas Texas Electricity PricesIt happens. You come home, turn on the light switch and nothing happens. Having your Dallas, Texas electric service disconnected is never pleasant. You depend on your electricity to survive. As long as you pay your bill on time, you should never have to worry about service interruption, right? Wrong. There are other reasons why your service may be disconnected.

  • Emergencies – Your Dallas, Texas electric provider has the right to disconnect your service in the event of an emergency, such as a damaged power line.
  • Misuse of the service – If you are using your electric in a way that interferes with other resident’s service, your service can be disconnected.
  • Nonpayment – Even if you have upheld your obligation to pay your bill, if you requested assistance from a program to help pay the balance and they did not pay, your service can be disconnected.

During these situations, you will not receive notice that your power is going to be shut off. In situations where you are merely late with your bill, your provider is obligated to provide you with ten-day notice before disconnection. If you think your Dallas, Texas electric has been disconnected without cause, immediately contact your service provider.

If fear of disconnection is a common problem for you, you should consider changing service providers. Using our comparison chart, you can compare the rates of electric providers that service the Dallas, Texas area. You may be able to find rates that are more affordable for your budget than your current provider is.

You may call our Dallas energy consultants regarding questions about electric choice or your electricity bill at 1-800-971-4020

Is Your Meter Defective in Carrollton, Texas?

carrollton texas electricity ratesIf you have noticed an increase in your Carrollton, Texas electric bill but do not believe your actual usage has changed, your electric meter might be the cause. The operating condition of an electric meter is not something people normally consider when their bill rises. Often, they just assume the rates have gone up or their usage has increased. Malfunctioning meters do exist; after all, your electric meter is just a piece of equipment and equipment does not always last a lifetime.

If you think your meter might be malfunctioning, contact your Carrollton, Texas electric service provider. According to the Public Utility Commission of Texas, you have the right to have your meter tested. Even if you do not think your meter is malfunctioning, you can still request to have it tested once every four years without a charge. If you request to have it tested more than once in a four-year time and it is not malfunctioning, you may be charged for the test.

If your electric bill seems high, consider having your meter tested. You can also use our comparison chart to compare the electric rates of Carrollton, Texas providers. You may not realize it but electric rates can vary from provider to provider. While you may be more than satisfied with your electric service, you may not be as satisfied with your bill. Using our handy comparison chart allows you the chance to compare the rates and make an informed decision. You are not bound to one electric provider!

If you need help on the phone please call one of our energy consultants at 1-800-971-4020

Texas Electric: What to Do If You’ve Been a Victim of Electric Cramming

Many Texas electricity consumers are paying more for electricity than they need to. And the kicker is, they don’t even know it. How is this possible? In short, electric cramming. Following is what it is and what to do about it if it’s happened to you.

 

What Is Electric Cramming?

 

Electric cramming is when an unauthorized energy supplier charges you for services that they aren’t even providing. Most customers don’t realize that this is happening to them, so it can go on for months – or even years – if you are not diligent about checking the charges on your Texas electric bill.

If You’ve Been Crammed, Following Is What You Need to Do

1. Contact Your Texas Electricity Supplier Immediately: Tell them about the charges and that you are a victim of electric cramming.

Note: You should pay the rest of your bill on time (just don’t pay the cramming charges). If you don’t pay the legitimate portion of your bill, you risk having your electric service terminated.

2. Ask for Removal of Charges: Your electric company will usually comply with this request immediately.

Tip: If you go back through old bills and find that you’ve unwittingly paid cramming charges, ask for a refund.

3. File a Complaint: If you can’t come to a resolution with your Texas electricity company, you can file a complaint with the Public Utility Commission (PUC) by calling 888-782-8477.

When you start examining your Texas electric bill for unauthorized charges, you may notice that what you pay per kilowatt hour (kWh) is higher than the norm. If this is so, you may be using a prepaid electric service plan where costs can be 25, 30 or 40% higher than those who have regular plans and enjoy some of the lowest rates around.

Even if you have bad credit or what’s considered a low income, conventional Texas electricity companies have low-deposit and no-deposit electric plans that can help you save – a lot – on your monthly energy bill. All you have to do is contact your Texas electricity company to find out about which options they have that can help you.

Electricity Bid helps you find an electric rate and provider to save you money and keep life simple.

Get in touch with us!