Texas Electric: What to Do If You’ve Been a Victim of Electric Cramming

Many Texas electricity consumers are paying more for electricity than they need to. And the kicker is, they don’t even know it. How is this possible? In short, electric cramming. Following is what it is and what to do about it if it’s happened to you.

 

What Is Electric Cramming?

 

Electric cramming is when an unauthorized energy supplier charges you for services that they aren’t even providing. Most customers don’t realize that this is happening to them, so it can go on for months – or even years – if you are not diligent about checking the charges on your Texas electric bill.

If You’ve Been Crammed, Following Is What You Need to Do

1. Contact Your Texas Electricity Supplier Immediately: Tell them about the charges and that you are a victim of electric cramming.

Note: You should pay the rest of your bill on time (just don’t pay the cramming charges). If you don’t pay the legitimate portion of your bill, you risk having your electric service terminated.

2. Ask for Removal of Charges: Your electric company will usually comply with this request immediately.

Tip: If you go back through old bills and find that you’ve unwittingly paid cramming charges, ask for a refund.

3. File a Complaint: If you can’t come to a resolution with your Texas electricity company, you can file a complaint with the Public Utility Commission (PUC) by calling 888-782-8477.

When you start examining your Texas electric bill for unauthorized charges, you may notice that what you pay per kilowatt hour (kWh) is higher than the norm. If this is so, you may be using a prepaid electric service plan where costs can be 25, 30 or 40% higher than those who have regular plans and enjoy some of the lowest rates around.

Even if you have bad credit or what’s considered a low income, conventional Texas electricity companies have low-deposit and no-deposit electric plans that can help you save – a lot – on your monthly energy bill. All you have to do is contact your Texas electricity company to find out about which options they have that can help you.

Amigo Energy Houston

Need a Texas Electric Provider with a Guaranteed No Deposit Requirement?

Bounce Energy is currently offering a “no deposit or low deposit plan” that will allow those with bad credit scores to qualify for a no or low deposit electric rate depending on credit score. The rate is a cheap Texas electric rate and many times cheaper than some of the bigger brand name electricity providers in the state.

If you are looking for a no deposit plan please use our compare tool at the top right of this page.

Compare Amigo With The Others

Amigo Energy has an updated electricity facts label on the www.powertochoose.org website. Their electric rate continues to be one of the lowest electric rates with pretty fare terms and agreements when comparing with some of the other discount electric providers in Texas. For instance, as of 9-12-2007 they have a 12 month rate at 10.7 cents kWh but if you add the $6.95 monthly customer charge you will be paying a rate of about 11.4 cents kWh cents. Because there is a $6.95 cent monthly base charge this would actually make the rate a little higher then Spark as they do not charge a monthly customer charge. Spark Energy which is offering a 10.3 cents kWh rate for 6 months and a 11 cents\kWh rate at 12 months has no monthly customer service charge. If you want to sign up with them you can click here and do it online immediately – Spark Energy 11 cents kWh | No Monthly Customer Service Charge | Very Low early termination fee | No Hidden Charges | No Deposit Under Most Situations

Amigo Energy Facts Label

Here it is, Amigo Energy’s Residential Electricity Facts label. The Facts Label is the equivalent of the nutrition label on the back of a can of food. It is really all you need to compare rates prior to signing a contract. They can’t mislead you on the facts label and then offer a different electric contract or they would be in serious trouble with the (PUC) Public Utility Commission.

Electricity Facts
Amigo Energy Services
Electronic Offer 12-mo Commitment Program featuring E-Billing and direct debit payments Rate Code: ONLINE-12
9/12/2007

Electricity
Price

Average monthly use: 500 kWh 1,000 kWh 1,500 kWh
Average price per kilowatt hour:
TXU (Oncor) Area: 10.7 ¢ 10.7 ¢ 10.7 ¢
Centerpoint (Houston) Area: 11.2 ¢ 11.2 ¢ 11.2 ¢
AEP Central (CP&L) Area: 10.8 ¢ 10.8 ¢ 10.8 ¢
TNMP Service Area: 11.1 ¢ 11.1 ¢ 11.1 ¢
AEP North (WTU) Area: 11.5 ¢ 11.5 ¢ 11.5 ¢


This price consists of the price per kWh charge plus a $0 fixed monthly charge for meters using at least 500 kWh per billing period. At or above 500 kWh per billing period your average price per kWh for electric service will not vary regardless of usage.

This price consists of the price per kWh charge plus a $6.95 fixed monthly charge for meters using less than 500 kWh per billing period. Your average price for electric service per kWh will vary according to how much electricity you use.
 

 

 

2 Average Months: JUN &SEP
Average Month kWh Charge: above
8 Off-Peak Months: OCT-MAY
Off-Peak kWh Charge: 0.23 ¢ off-peak discount
2 On-Peak Months: JUL-AUG
On-Peak kWh Charge: 0.57 ¢ on-peak charge


Contract

Minimum Term: 12 Months Early Termination Fee: $69.95

See Terms of Service for a full Listing of fees, deposit policy, and other terms.

Sources of
power
generation

 Â

Texas

Â

This Product

(for comparison)

Coal and Lignite

32%

32%

Natural Gas

51%

51%

Nuclear

10%

10%

Renewable Energy

4%

4%

Other

3%

3%

Total

100%

100%

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