Residents of Beaumont, Texas have a right to know what their electric service provider is charging them and why. Being charged without consent is known as “cramming” – your electric bill is “crammed” full of hidden charges and services that you were not aware of beforehand. The Public Utility Commission of Texas has specific regulations in place to prevent providers from charging customers for services without their consent.
Your electric service provider is required to inform you of any charges before you are charged. You have the right to know how the charges will look on your bill. Your provider is required to provide a toll-free number to you for any questions or disputes. If you end up disputing a charge, your electric service provider cannot disconnect your service for nonpayment of the disputed charges. If the results of the dispute are in your favor, your service provider must stop the charges and reimburse you any money owed.
Take a look at your current electric service bill. If you do not understand some of the charges, make the call and get the answers you deserve. If your electric rates are higher than you like, use our comparison chart to compare the rates of area electric providers. In just a few seconds, you can see what other electric providers charge for their Beaumont, Texas service. Our comparison chart is a handy tool for anyone that is tired of being “crammed” on his or her monthly statement or anyone that just wants lower electric rates.
You may also call and speak to one of our energy consultants by calling 1-800-971-4020