It happens. You come home, turn on the light switch and nothing happens. Having your Dallas, Texas electric service disconnected is never pleasant. You depend on your electricity to survive. As long as you pay your bill on time, you should never have to worry about service interruption, right? Wrong. There are other reasons why your service may be disconnected.
- Emergencies – Your Dallas, Texas electric provider has the right to disconnect your service in the event of an emergency, such as a damaged power line.
- Misuse of the service – If you are using your electric in a way that interferes with other resident’s service, your service can be disconnected.
- Nonpayment – Even if you have upheld your obligation to pay your bill, if you requested assistance from a program to help pay the balance and they did not pay, your service can be disconnected.
During these situations, you will not receive notice that your power is going to be shut off. In situations where you are merely late with your bill, your provider is obligated to provide you with ten-day notice before disconnection. If you think your Dallas, Texas electric has been disconnected without cause, immediately contact your service provider.
If fear of disconnection is a common problem for you, you should consider changing service providers. Using our comparison chart, you can compare the rates of electric providers that service the Dallas, Texas area. You may be able to find rates that are more affordable for your budget than your current provider is.
You may call our Dallas energy consultants regarding questions about electric choice or your electricity bill at 1-800-971-4020